Introduction
Westside Homes ("we", "us", "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when interacting with our services. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
When you submit a contact form or enquiry on our website, we collect the following information:
- •Your name
- •Email address
- •Phone number (optional)
- •Your inquiry or message
How We Use Your Information
Your information is used solely for the following purposes:
- •To respond to your inquiry or request
- •To schedule property viewings or appointments
- •To send SMS notifications about appointments, reminders, and schedule updates (if you consent)
- •To provide customer service and support
Data Protection & Sharing
We do not sell or share your personal information with third parties.
Data will not be shared with third parties for marketing or promotional purposes. Your personal information is kept confidential and is only used by Westside Homes for the purposes stated in this Privacy Policy.
Specifically, we do not sell phone numbers and will not share your phone number with any third parties.
SMS Service Terms and Conditions
1. SMS Service Purpose
We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. Unsubscribe/STOP
You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. Help & Support
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at aessue@theagencyre.com.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Privacy Questions
If you have any questions regarding privacy, please refer to this privacy policy or contact us at aessue@theagencyre.com.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any changes. Your continued use of our website signifies your acceptance of this Privacy Policy.